Otterbein Portage Valley
20311 Pemberville Rd, Pemberville, OH 43450 · (419) 833-7000
Non profit - Corporation · 50 certified beds
Otterbein Portage Valley has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2025, found 5 citations (the Ohio average is 10.5). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 18, 2025 found 5 citations. What an inspection citation means
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.June 18, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.June 18, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.June 18, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 18, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.June 18, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 14 citations.
- Ensure that residents are free from significant medication errors.July 29, 2026 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.April 15, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.April 15, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.June 18, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 18, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.March 4, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 4, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.March 4, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Give the resident's representative the ability to exercise the resident's rights.January 23, 2025 · F0551 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.September 10, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.September 10, 2024 · F0607 · Level of harm: Potential for minimal harm · Residents affected: Many
- Provide care and assistance to perform activities of daily living for any resident who is unable.July 23, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.May 30, 2024 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.May 30, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Ohio average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.46 | 3.69 | 3.86 |
| Registered nurses (RN) | 0.89 | 0.64 | 0.69 |
| Licensed practical nurses (LPN) | 0.53 | 0.95 | 0.86 |
| Nurse aides | 2.04 | 2.09 | 2.32 |
| Total nursing staff turnover | 64.4% | 48.7% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 50 |
| Average residents per day | 45.7 |
| Inside a hospital | No |
| Continuing care retirement community | Yes |
Nursing homes nearby
- The Willows at Bowling Green Bowling Green · ★★★★★ 5 out of 5 stars
- Bowling Green Manor Bowling Green · ★★★★★ 4 out of 5 stars
- Grand Rapids Care Center Grand Rapids · ★★★★★ 5 out of 5 stars
- Briar Hill Health Campus North Baltimore · ★★★★★ 5 out of 5 stars
- Avalon by Otterbein at Perrysburg Perrysburg · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Otterbein Portage Valley on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.