Otterbein New Albany
6690 Liberation Way, New Albany, OH 43054 · (614) 981-6854
Non profit - Corporation · 60 certified beds
Otterbein New Albany has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in February 2026, found 7 citations, 1 for actual harm or immediate jeopardy (the Ohio average is 10.5). It was fined 1 time in the last three years, $23,980 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on February 26, 2026 found 7 citations. What an inspection citation means
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.February 26, 2026 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.February 26, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.February 26, 2026 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.February 26, 2026 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident’s drug regimen must be free from unnecessary drugs.February 26, 2026 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.February 26, 2026 · F0805 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.February 26, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 7 citations.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 23, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 23, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.June 23, 2026 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 15, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 15, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.May 15, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.October 31, 2023 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $23,980February 26, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Ohio average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.56 | 3.69 | 3.86 |
| Registered nurses (RN) | 0.76 | 0.64 | 0.69 |
| Licensed practical nurses (LPN) | 0.60 | 0.95 | 0.86 |
| Nurse aides | 3.20 | 2.09 | 2.32 |
| Total nursing staff turnover | 41% | 48.7% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 60 |
| Average residents per day | 57.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Wesley Woods at New Albany New Albany · ★★★★★ 5 out of 5 stars
- Smiths Mill Health Campus New Albany · ★★★★★ 3 out of 5 stars
- Canal Winchester Care Center Canal Winchester · ★★★★★ 3 out of 5 stars
- Embassy of Winchester Canal Winchester · ★★★★★ 3 out of 5 stars
- Wesley Glen Health Services Corp Columbus · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Otterbein New Albany on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.