Norwich Springs Health Campus
4680 Library Way, Hilliard, OH 43026 · (614) 363-1833
For profit - Corporation · 54 certified beds
Norwich Springs Health Campus has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 6 citations (the Ohio average is 10.5). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 30, 2026 found 6 citations. What an inspection citation means
- Provide and implement an infection prevention and control program.March 30, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.March 30, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.March 30, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.March 30, 2026 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.March 30, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Implement a program that monitors antibiotic use.March 30, 2026 · F0881 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 6 citations.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 11, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.March 30, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.March 30, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.October 14, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.December 6, 2023 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.December 6, 2023 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Ohio average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.16 | 3.69 | 3.86 |
| Registered nurses (RN) | 1.14 | 0.64 | 0.69 |
| Licensed practical nurses (LPN) | 0.91 | 0.95 | 0.86 |
| Nurse aides | 2.11 | 2.09 | 2.32 |
| Total nursing staff turnover | 46.9% | 48.7% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 54 |
| Average residents per day | 50.9 |
| Inside a hospital | No |
| Continuing care retirement community | Yes |
Nursing homes nearby
- Trueman Pointe Care Center Hilliard · ★★★★★ 5 out of 5 stars
- Darby Glenn Nursing and Rehabilitation Center Hilliard · ★★★★★ 5 out of 5 stars
- Mill Run Care Center Hilliard · ★★★★★ 3 out of 5 stars
- Canal Winchester Care Center Canal Winchester · ★★★★★ 3 out of 5 stars
- Embassy of Winchester Canal Winchester · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Norwich Springs Health Campus on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.