Tranquility of Richmond Heights
562 Richmond Road, Cleveland, OH 44143 · (216) 291-8585
For profit - Limited Liability company · 60 certified beds
Tranquility of Richmond Heights has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2025, found 7 citations (the Ohio average is 10.5). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 28, 2025 found 7 citations. What an inspection citation means
- Dispose of garbage and refuse properly.May 28, 2025 · F0814 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide and implement an infection prevention and control program.May 28, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Develop and implement policies and procedures for flu and pneumonia vaccinations.May 28, 2025 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.May 28, 2025 · F0887 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide enough food/fluids to maintain a resident's health.May 28, 2025 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.May 28, 2025 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.May 28, 2025 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.July 14, 2025 · F0627 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.July 14, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.May 28, 2025 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.October 3, 2024 · F0623 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.October 3, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.October 3, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 11, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.April 23, 2024 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide activities to meet all resident's needs.April 23, 2024 · F0679 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.January 22, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Ohio average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.79 | 3.69 | 3.86 |
| Registered nurses (RN) | 0.54 | 0.64 | 0.69 |
| Licensed practical nurses (LPN) | 0.66 | 0.95 | 0.86 |
| Nurse aides | 2.59 | 2.09 | 2.32 |
| Total nursing staff turnover | 77.3% | 48.7% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 60 |
| Average residents per day | 54.1 |
| Inside a hospital | No |
| Continuing care retirement community | Yes |
Nursing homes nearby
- Algart Health Care Cleveland · ★★★★★ 5 out of 5 stars
- O'Neill Healthcare Fairview Park Cleveland · ★★★★★ 5 out of 5 stars
- Gardens of McGregor and Amasa Stone Cleveland · ★★★★★ 5 out of 5 stars
- Larchwood Care Cleveland · ★★★★★ 5 out of 5 stars
- O'Neill Healthcare Middleburg Heights Cleveland · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Tranquility of Richmond Heights on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.