Highland Pointe Health & Rehab Center

402 Golf View Lane, Cleveland, OH 44143 · (440) 443-0900
For profit - Corporation · 96 certified beds

Highland Pointe Health & Rehab Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2024, found 6 citations (the Ohio average is 10.5). It was fined 2 times in the last three years, $128,606 in all.

Medicare ratings

How to read a nursing home's star ratings

Most recent health inspection

The standard health inspection on March 25, 2024 found 6 citations. What an inspection citation means

• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.March 25, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.March 25, 2024 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Provide and implement an infection prevention and control program.March 25, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide care and assistance to perform activities of daily living for any resident who is unable.March 25, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 25, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.March 25, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Complaint inspections, last three years

Inspections after complaints found 16 citations.

• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.May 6, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 6, 2026 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.May 6, 2026 · F0690 · Level of harm: Actual harm · Residents affected: Few
• Keep residents' personal and medical records private and confidential.January 20, 2026 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide care and assistance to perform activities of daily living for any resident who is unable.January 20, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.January 20, 2026 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide safe, appropriate pain management for a resident who requires such services.January 20, 2026 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 20, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Dispose of garbage and refuse properly.September 16, 2025 · F0814 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.September 16, 2025 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Reasonably accommodate the needs and preferences of each resident.June 14, 2024 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 14, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide safe, appropriate pain management for a resident who requires such services.June 14, 2024 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.June 14, 2024 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure each resident’s drug regimen must be free from unnecessary drugs.June 14, 2024 · F0757 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
• Ensure medication error rates are not 5 percent or greater.June 14, 2024 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Fines and payment denials

• Fine of $100,330May 6, 2026
• Fine of $28,276June 14, 2024

Nurse staffing

Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.

About this home