Willow Point Rehabilitation and Nursing Center
3700 Old Vestal Road, Vestal, NY 13850 · (607) 763-4400
Government - County · 300 certified beds
Willow Point Rehabilitation and Nursing Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2025, found 6 citations (the New York average is 8.1). It was fined 1 time in the last three years, $166,364 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 13, 2025 found 6 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.June 13, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Keep residents' personal and medical records private and confidential.June 13, 2025 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.June 13, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.June 13, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.June 13, 2025 · F0806 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.June 13, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 8 citations.
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.April 30, 2024 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.April 30, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.April 30, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.March 29, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 29, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Some
- Ensure that residents are free from significant medication errors.March 29, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.March 29, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.January 2, 2024 · F0700 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $166,364March 29, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New York average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.25 | 3.63 | 3.86 |
| Registered nurses (RN) | 0.42 | 0.71 | 0.69 |
| Licensed practical nurses (LPN) | 1.41 | 0.76 | 0.86 |
| Nurse aides | 2.42 | 2.15 | 2.32 |
| Total nursing staff turnover | 52.1% | 40.3% | 45.8% |
About this home
| Ownership | Government - County |
| Certified beds | 300 |
| Average residents per day | 254.7 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Vestal Park Rehabilitation and Nursing Center Vestal · ★★★★★ 3 out of 5 stars
- Good Shepherd-Fairview Home Inc Binghamton · ★★★★★ 3 out of 5 stars
- Elizabeth Church Manor Nursing Home Binghamton · ★★★★★ 2 out of 5 stars
- Ideal Senior Living Center Endicott · ★★★★★ 5 out of 5 stars
- Absolut Ctr for Nursing & Rehab Endicott LLC Endicott · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Willow Point Rehabilitation and Nursing Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.