Eddy Heritage House Nursing and Rehabilitation Ctr
2920 Tibbits Avenue, Troy, NY 12180 · (518) 274-4125
Non profit - Corporation · 120 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Special Focus Facility candidate Medicare's data lists this home as a candidate for its Special Focus Facility program, which is for homes with a persistent record of serious problems.
Eddy Heritage House Nursing and Rehabilitation Ctr has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in February 2024, found 9 citations (the New York average is 8.1). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on February 27, 2024 found 9 citations. What an inspection citation means
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.February 27, 2024 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.February 27, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.February 27, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.February 27, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.February 27, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.February 27, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.February 27, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.February 27, 2024 · F0758 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Dispose of garbage and refuse properly.February 27, 2024 · F0814 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 14 citations.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.November 26, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.November 26, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.November 26, 2025 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.November 26, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.November 26, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.November 26, 2025 · F0710 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident’s drug regimen must be free from unnecessary drugs.November 26, 2025 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.November 26, 2025 · F0760 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Administer the facility in a manner that enables it to use its resources effectively and efficiently.November 26, 2025 · F0835 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedFebruary 27, 2024 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.February 27, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.February 26, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.February 26, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.February 26, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New York average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.90 | 3.63 | 3.86 |
| Registered nurses (RN) | 0.70 | 0.71 | 0.69 |
| Licensed practical nurses (LPN) | 1.12 | 0.76 | 0.86 |
| Nurse aides | 2.08 | 2.15 | 2.32 |
| Total nursing staff turnover | 53% | 40.3% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 120 |
| Average residents per day | 108.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Eddy Memorial Geriatric Center Troy · ★★★★★ 4 out of 5 stars
- Troy Center for Rehabilitation and Nursing Troy · ★★★★★ 2 out of 5 stars
- Van Rensselaer Manor Troy · ★★★★★ 1 out of 5 stars
- Troy Victorian Rehabilitation & Nursing Care Cntr Troy · ★★★★★ 1 out of 5 stars
- Riverside Center for Rehabilitation and Nursing Castleton on Hudson · ★★★★★ 2 out of 5 stars
Compare every nursing home in Troy, NY · Nursing homes in New York
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Data from Medicare (CMS), updated October 2026, from Eddy Heritage House Nursing and Rehabilitation Ctr on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.