The Willows at Ramapo Rehab and Nursing Center
30 Cragmere Road, Suffern, NY 10901 · (845) 357-1230
For profit - Corporation · 203 certified beds
The Willows at Ramapo Rehab and Nursing Center has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 7 citations (the New York average is 8.1). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 13, 2026 found 7 citations. What an inspection citation means
- Honor the resident's right to manage his or her financial affairs.March 13, 2026 · F0567 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.March 13, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.March 13, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 13, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.March 13, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident must receive and the facility must provide necessary behavioral health care and services.March 13, 2026 · F0740 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.March 13, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 7 citations.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.October 24, 2025 · F0684 · Level of harm: Actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.October 24, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.July 24, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.March 4, 2025 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.November 17, 2023 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.November 17, 2023 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.November 17, 2023 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New York average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.24 | 3.63 | 3.86 |
| Registered nurses (RN) | 0.40 | 0.71 | 0.69 |
| Licensed practical nurses (LPN) | 0.91 | 0.76 | 0.86 |
| Nurse aides | 1.94 | 2.15 | 2.32 |
| Total nursing staff turnover | 27.7% | 40.3% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 203 |
| Average residents per day | 186 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Northern Riverview Health Care, Inc Haverstraw · ★★★★★ 2 out of 5 stars
- Northern Metropolitan Res Health Care Facility Inc Monsey · ★★★★★ 2 out of 5 stars
- Northern Manor Geriatric Center Inc Nanuet · ★★★★★ 2 out of 5 stars
- Friedwald Center For Rehab And Nursing, LLC New City · ★★★★★ 3 out of 5 stars
- Pine Valley Center For Rehabilitation And Nursing Spring Valley · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from The Willows at Ramapo Rehab and Nursing Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.