Our Lady of Mercy Life Center
2 Mercycare Lane, Guilderland, NY 12084 · (518) 464-8100
Non profit - Corporation · 160 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Our Lady of Mercy Life Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in October 2024, found 15 citations (the New York average is 8.1). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on October 15, 2024 found 15 citations. What an inspection citation means
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.October 15, 2024 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.October 15, 2024 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.October 15, 2024 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.October 15, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.October 15, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.October 15, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.October 15, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Allow residents to self-administer drugs if determined clinically appropriate.October 15, 2024 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 15, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.October 15, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.October 15, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.October 15, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.October 15, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.October 15, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.October 15, 2024 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.October 15, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.October 15, 2024 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from the wrongful use of the resident's belongings or money.September 20, 2024 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New York average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.62 | 3.63 | 3.86 |
| Registered nurses (RN) | 0.79 | 0.71 | 0.69 |
| Licensed practical nurses (LPN) | 1.02 | 0.76 | 0.86 |
| Nurse aides | 1.81 | 2.15 | 2.32 |
| Total nursing staff turnover | 50.3% | 40.3% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 160 |
| Average residents per day | 149.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Daughters of Sarah Nursing Center Albany · ★★★★★ 4 out of 5 stars
- St Peters Nursing and Rehabilitation Center Albany · ★★★★★ 4 out of 5 stars
- The Grand Rehabilitation and Nrsg at Guilderland Altamont · ★★★★★ 1 out of 5 stars
- Eddy Village Green Cohoes · ★★★★★ 1 out of 5 stars
- Delmar Center for Rehabilitation and Nursing Delmar · ★★★★★ 1 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Our Lady of Mercy Life Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.