The Villages of Orleans Health and Rehabilitation
14012 Route 31, Albion, NY 14411 · (585) 589-5637
For profit - Limited Liability company · 120 certified beds
The Villages of Orleans Health and Rehabilitation has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2025, found 11 citations (the New York average is 8.1). It was fined 1 time in the last three years, $71,112 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 31, 2025 found 11 citations. What an inspection citation means
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.January 31, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 31, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.January 31, 2025 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.January 31, 2025 · F0604 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.January 31, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.January 31, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 31, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.January 31, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.January 31, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Observe each nurse aide's job performance and give regular training.January 31, 2025 · F0730 · Level of harm: Potential for minimal harm · Residents affected: Many
- Post nurse staffing information every day.January 31, 2025 · F0732 · Level of harm: Potential for minimal harm · Residents affected: Some
Complaint inspections, last three years
Inspections after complaints found 7 citations.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 17, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.January 31, 2025 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.January 31, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 31, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.January 12, 2024 · F0622 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.January 12, 2024 · F0760 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.October 18, 2023 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $71,112January 12, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New York average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.58 | 3.63 | 3.86 |
| Registered nurses (RN) | 0.28 | 0.71 | 0.69 |
| Licensed practical nurses (LPN) | 0.94 | 0.76 | 0.86 |
| Nurse aides | 2.36 | 2.15 | 2.32 |
| Total nursing staff turnover | 63.7% | 40.3% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 120 |
| Average residents per day | 115.7 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Medina Memorial Hospital SNF Medina · ★★★★★ 4 out of 5 stars
- Orchard Rehabilitation & Nursing Center Medina · ★★★★★ 3 out of 5 stars
- Avon Nursing Home LLC Avon · ★★★★★ 4 out of 5 stars
- Elderwood of Lakeside at Brockport Brockport · ★★★★★ 4 out of 5 stars
- M.M. Ewing Continuing Care Center Canandaigua · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from The Villages of Orleans Health and Rehabilitation on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.