Spring River Rehabilitation and Care Center
3200 Mission Arch Drive, Roswell, NM 88201 · (575) 624-2583
For profit - Limited Liability company · 120 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Special Focus Facility candidate Medicare's data lists this home as a candidate for its Special Focus Facility program, which is for homes with a persistent record of serious problems.
Spring River Rehabilitation and Care Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in April 2026, found 12 citations (the New Mexico average is 17.9). It was fined 3 times in the last three years, $213,903 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on April 6, 2026 found 12 citations. What an inspection citation means
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 6, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.April 6, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure that a working call system is available in each resident's bathroom and bathing area.April 6, 2026 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to choose his or her attending physician.April 6, 2026 · F0555 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.April 6, 2026 · F0559 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- PASARR screening for Mental disorders or Intellectual DisabilitiesApril 6, 2026 · F0645 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.April 6, 2026 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.April 6, 2026 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.April 6, 2026 · F0806 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide special eating equipment and utensils for residents who need them and appropriate assistance.April 6, 2026 · F0810 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Post nurse staffing information every day.April 6, 2026 · F0732 · Level of harm: Potential for minimal harm · Residents affected: Many
- Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.April 6, 2026 · F0803 · Level of harm: Potential for minimal harm · Residents affected: Many
Complaint inspections, last three years
Inspections after complaints found 43 citations.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 29, 2026 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure each resident receives an accurate assessment.July 29, 2026 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident when there is a significant change in conditionMay 19, 2026 · F0637 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.May 19, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.May 19, 2026 · F0686 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Provide and implement an infection prevention and control program.May 19, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to choose his or her attending physician.April 6, 2026 · F0555 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.April 6, 2026 · F0559 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.April 6, 2026 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.February 4, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.February 4, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Respond appropriately to all alleged violations.February 4, 2026 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.February 4, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate foot care.February 4, 2026 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.February 4, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.February 4, 2026 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Post nurse staffing information every day.February 4, 2026 · F0732 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.February 4, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.February 4, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Administer the facility in a manner that enables it to use its resources effectively and efficiently.February 4, 2026 · F0835 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.February 4, 2026 · F0837 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.February 4, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure that a working call system is available in each resident's bathroom and bathing area.February 4, 2026 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.August 6, 2025 · F0627 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.August 6, 2025 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.February 7, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.February 7, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.February 7, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident receives an accurate assessment.November 15, 2024 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.November 15, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.November 15, 2024 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide enough food/fluids to maintain a resident's health.November 15, 2024 · F0692 · Level of harm: Actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.September 6, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.September 6, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.September 6, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedSeptember 6, 2024 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.September 6, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure services provided by the nursing facility meet professional standards of quality.September 6, 2024 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.September 6, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.September 6, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.September 6, 2024 · F0947 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.February 9, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to manage his or her financial affairs.December 21, 2023 · F0567 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $86,260July 29, 2026
- Fine of $93,245February 4, 2026
- Fine of $34,398November 15, 2024
- Medicare payment denial for 55 daysStarting May 4, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New Mexico average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 2.95 | 3.54 | 3.86 |
| Registered nurses (RN) | 0.40 | 0.63 | 0.69 |
| Licensed practical nurses (LPN) | 0.52 | 0.70 | 0.86 |
| Nurse aides | 2.03 | 2.20 | 2.32 |
| Total nursing staff turnover | 60.5% | 53.3% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 120 |
| Average residents per day | 97.7 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Sunset Villa Healthcare Roswell · ★★★★★ 3 out of 5 stars
- Casa Maria Healthcare Roswell · ★★★★★ 1 out of 5 stars
- Artesia Healthcare & Rehabilitation Center, LLC Artesia · ★★★★★ 2 out of 5 stars
- Northgate Unit Of Lakeview Christian Home Carlsbad · ★★★★★ 3 out of 5 stars
- Desert Springs Health Care LLC Hobbs · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Spring River Rehabilitation and Care Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.