The Neighborhood in Rio Rancho
900 Loma Colorado Blvd NE, Rio Rancho, NM 87124 · (505) 994-2296
Non profit - Corporation · 48 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
The Neighborhood in Rio Rancho has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in November 2025, found 6 citations (the New Mexico average is 17.9). It was fined 1 time in the last three years, $8,278 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on November 17, 2025 found 6 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.November 17, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure services provided by the nursing facility meet professional standards of quality.November 17, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.November 17, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Observe each nurse aide's job performance and give regular training.November 17, 2025 · F0730 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or obtain dental services for each resident.November 17, 2025 · F0791 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.November 17, 2025 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 19 citations.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 13, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.November 19, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.November 19, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 19, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide enough food/fluids to maintain a resident's health.November 19, 2025 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.November 19, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.March 20, 2025 · F0571 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.March 20, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident receives an accurate assessment.March 20, 2025 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.March 20, 2025 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.March 20, 2025 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.March 20, 2025 · F0849 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 3, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Keep all essential equipment working safely.January 3, 2025 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.April 1, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.April 1, 2024 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident must receive and the facility must provide necessary behavioral health care and services.April 1, 2024 · F0740 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident’s drug regimen must be free from unnecessary drugs.April 1, 2024 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.April 1, 2024 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $8,278November 17, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New Mexico average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.83 | 3.54 | 3.86 |
| Registered nurses (RN) | 1.03 | 0.63 | 0.69 |
| Licensed practical nurses (LPN) | 0.56 | 0.70 | 0.86 |
| Nurse aides | 3.24 | 2.20 | 2.32 |
| Total nursing staff turnover | 82.3% | 53.3% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 48 |
| Average residents per day | 38.2 |
| Inside a hospital | No |
| Continuing care retirement community | Yes |
Nursing homes nearby
- The Suites Rio Vista Rio Rancho · ★★★★★ 2 out of 5 stars
- Rio Rancho Center Rio Rancho · ★★★★★ 1 out of 5 stars
- Canyon Transitional Rehabilitation Center, LLC Albuquerque · ★★★★★ 5 out of 5 stars
- South Valley Care Center LLC Albuquerque · ★★★★★ 5 out of 5 stars
- Advanced Health Care of Albuquerque Albuquerque · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from The Neighborhood in Rio Rancho on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.