Complete Care at Westfield, LLC
1515 Lamberts Mill Road, Westfield, NJ 07090 · (908) 233-9700
For profit - Limited Liability company · 227 certified beds
Complete Care at Westfield, LLC has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2025, found 5 citations (the New Jersey average is 8.6). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 10, 2025 found 5 citations. What an inspection citation means
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 10, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.March 10, 2025 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.March 10, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.March 10, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.March 10, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 7 citations.
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 10, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.March 10, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.January 24, 2025 · F0559 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.January 24, 2025 · F0623 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.January 24, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe, appropriate pain management for a resident who requires such services.January 24, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.January 24, 2025 · F0700 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New Jersey average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.36 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.39 | 0.68 | 0.69 |
| Licensed practical nurses (LPN) | 0.91 | 0.93 | 0.86 |
| Nurse aides | 2.06 | 2.23 | 2.32 |
| Total nursing staff turnover | 45.9% | 39.7% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 227 |
| Average residents per day | 194 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Autumn Lake Healthcare at Berkeley Heights Berkeley Heights · ★★★★★ 4 out of 5 stars
- Runnells Center for Rehabilitation & Healthcare Berkeley Heights · ★★★★★ 2 out of 5 stars
- Complete Care at Clark LLC Clark · ★★★★★ 4 out of 5 stars
- Birchwood Rehabilitation and Healthcare Center Cranford · ★★★★★ 5 out of 5 stars
- Cranford Park Care Cranford · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Complete Care at Westfield, LLC on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.