Excel Care at Dover
65 North Sussex Street, Dover, NJ 07801 · (973) 361-5200
For profit - Limited Liability company · 155 certified beds
Excel Care at Dover has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2024, found 17 citations, 1 for actual harm or immediate jeopardy (the New Jersey average is 8.6). It was fined 2 times in the last three years, $165,798 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 31, 2024 found 17 citations. What an inspection citation means
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 31, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.May 31, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.May 31, 2024 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Respond appropriately to all alleged violations.May 31, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 31, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.May 31, 2024 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Administer the facility in a manner that enables it to use its resources effectively and efficiently.May 31, 2024 · F0835 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.May 31, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.May 31, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure medication error rates are not 5 percent or greater.May 31, 2024 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide routine and 24-hour emergency dental care for each resident.May 31, 2024 · F0790 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.May 31, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.May 31, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.May 31, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.May 31, 2024 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.May 31, 2024 · F0882 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.May 31, 2024 · F0641 · Level of harm: Potential for minimal harm · Residents affected: Many
Complaint inspections, last three years
Inspections after complaints found 12 citations.
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 6, 2026 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.March 6, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Respond appropriately to all alleged violations.March 6, 2026 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.May 31, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.May 31, 2024 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.May 31, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Respond appropriately to all alleged violations.May 31, 2024 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure services provided by the nursing facility meet professional standards of quality.May 31, 2024 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 31, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.May 31, 2024 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 21, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.March 21, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $26,685December 2, 2025
- Fine of $139,113May 31, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New Jersey average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.64 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.67 | 0.68 | 0.69 |
| Licensed practical nurses (LPN) | 0.64 | 0.93 | 0.86 |
| Nurse aides | 2.33 | 2.23 | 2.32 |
| Total nursing staff turnover | 43.7% | 39.7% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 155 |
| Average residents per day | 144 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Dwelling Place at St Clares Dover · ★★★★★ 5 out of 5 stars
- Fallsview Nursing and Rehabilitation Center Boonton · ★★★★★ 3 out of 5 stars
- Chatham Hills Subacute Care Center Chatham · ★★★★★ 4 out of 5 stars
- The Oaks at Denville Denville · ★★★★★ 4 out of 5 stars
- Livia Health and Senior Living East Hanover · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Excel Care at Dover on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.