Hackett Hill Healthcare Center
191 Hackett Hill Road, Manchester, NH 03102 · (603) 668-8161
For profit - Corporation · 70 certified beds
Hackett Hill Healthcare Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in April 2026, found 3 citations (the New Hampshire average is 4). It was fined 1 time in the last three years, $8,278 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on April 24, 2026 found 3 citations. What an inspection citation means
- Provide and implement an infection prevention and control program.April 24, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure services provided by the nursing facility meet professional standards of quality.April 24, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate foot care.April 24, 2026 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Provide doctor's orders for the resident's immediate care at the time the resident was admitted.December 17, 2025 · F0635 · Level of harm: Actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.December 17, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Post nurse staffing information every day.January 9, 2024 · F0732 · Level of harm: Potential for minimal harm · Residents affected: Some
Fines and payment denials
- Fine of $8,278December 17, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New Hampshire average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.75 | 3.90 | 3.86 |
| Registered nurses (RN) | 1.24 | 0.78 | 0.69 |
| Licensed practical nurses (LPN) | 0.64 | 0.78 | 0.86 |
| Nurse aides | 1.87 | 2.34 | 2.32 |
| Total nursing staff turnover | 34.4% | 44.1% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 70 |
| Average residents per day | 58.6 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Maple Leaf Health Care Center Manchester · ★★★★★ 5 out of 5 stars
- Holy Cross Health Center Manchester · ★★★★★ 5 out of 5 stars
- Hanover Hill Health Care Center Manchester · ★★★★★ 4 out of 5 stars
- Villa Crest Nursing and Retirement Center Manchester · ★★★★★ 4 out of 5 stars
- St Joseph Residence Manchester · ★★★★★ 4 out of 5 stars
Compare every nursing home in Manchester, NH · Nursing homes in New Hampshire · Home health agencies in Manchester, NH
Comparing nursing homes?
See whether help at home or assisted living fits better. Answer four questions and we'll suggest where to start: a medical alert, help at home, or assisted living.
Free for families. This isn't medical advice.
Who are you looking for help for?
Data from Medicare (CMS), updated October 2026, from Hackett Hill Healthcare Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.