Courville at Manchester
44 West Webster Street, Manchester, NH 03104 · (603) 647-5900
For profit - Limited Liability company · 76 certified beds
Special Focus Facility candidate Medicare's data lists this home as a candidate for its Special Focus Facility program, which is for homes with a persistent record of serious problems.
Courville at Manchester has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in February 2026, found 5 citations (the New Hampshire average is 4). It was fined 2 times in the last three years, $35,270 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 5 out of 5 stars · Much above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on February 19, 2026 found 5 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.February 19, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.February 19, 2026 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.February 19, 2026 · F0604 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.February 19, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident’s drug regimen must be free from unnecessary drugs.February 19, 2026 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 3 citations.
- Ensure that residents are free from significant medication errors.May 6, 2026 · F0760 · Level of harm: Actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.May 6, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.May 6, 2026 · F0880 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
Fines and payment denials
- Fine of $13,065May 6, 2026
- Fine of $22,205May 6, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New Hampshire average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.18 | 3.90 | 3.86 |
| Registered nurses (RN) | 0.92 | 0.78 | 0.69 |
| Licensed practical nurses (LPN) | 0.92 | 0.78 | 0.86 |
| Nurse aides | 2.34 | 2.34 | 2.32 |
| Total nursing staff turnover | 43.6% | 44.1% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 76 |
| Average residents per day | 66.6 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Maple Leaf Health Care Center Manchester · ★★★★★ 5 out of 5 stars
- Holy Cross Health Center Manchester · ★★★★★ 5 out of 5 stars
- Hanover Hill Health Care Center Manchester · ★★★★★ 4 out of 5 stars
- Villa Crest Nursing and Retirement Center Manchester · ★★★★★ 4 out of 5 stars
- St Joseph Residence Manchester · ★★★★★ 4 out of 5 stars
Compare every nursing home in Manchester, NH · Nursing homes in New Hampshire · Home health agencies in Manchester, NH
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Data from Medicare (CMS), updated October 2026, from Courville at Manchester on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.