Mountain Ridge Center, Genesis HealthCare
7 Baldwin Street, Franklin, NH 03235 · (603) 934-2541
For profit - Limited Liability company · 86 certified beds
Special Focus Facility candidate Medicare's data lists this home as a candidate for its Special Focus Facility program, which is for homes with a persistent record of serious problems.
Mountain Ridge Center, Genesis HealthCare has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2026, found 6 citations, 1 for actual harm or immediate jeopardy (the New Hampshire average is 4). It was fined 1 time in the last three years, $38,842 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 1 out of 5 stars · Much below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 29, 2026 found 6 citations. What an inspection citation means
- Provide and implement an infection prevention and control program.May 29, 2026 · F0880 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Honor the resident's right to organize and participate in resident/family groups in the facility.May 29, 2026 · F0565 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure services provided by the nursing facility meet professional standards of quality.May 29, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.May 29, 2026 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.May 29, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.May 29, 2026 · F0806 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 7 citations.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 20, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.June 20, 2025 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.June 20, 2025 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.June 20, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide timely, quality laboratory services/tests to meet the needs of residents.June 20, 2025 · F0770 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.June 20, 2025 · F0838 · Level of harm: Potential for minimal harm · Residents affected: Many
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.April 17, 2025 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $38,842May 29, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | New Hampshire average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.40 | 3.90 | 3.86 |
| Registered nurses (RN) | 0.72 | 0.78 | 0.69 |
| Licensed practical nurses (LPN) | 0.72 | 0.78 | 0.86 |
| Nurse aides | 1.96 | 2.34 | 2.32 |
| Total nursing staff turnover | 67.5% | 44.1% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 86 |
| Average residents per day | 59.8 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Merrimack County Nursing Home Concord · ★★★★★ 3 out of 5 stars
- Presidential Oaks Concord · ★★★★★ 3 out of 5 stars
- Epsom Healthcare Center Epsom · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Mountain Ridge Center, Genesis HealthCare on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.