Arbor Care Centers-Countryside LLC
703 North Main Street, Madison, NE 68748 · (402) 454-3373
Government - City · 70 certified beds
Arbor Care Centers-Countryside LLC has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2025, found 9 citations (the Nebraska average is 7.4). It was fined 2 times in the last three years, $26,750 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 18, 2025 found 9 citations. What an inspection citation means
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.December 18, 2025 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.December 18, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop, implement, and/or maintain an effective training program for all new and existing staff members.December 18, 2025 · F0940 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.December 18, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are fully informed and understand their health status, care and treatments.December 18, 2025 · F0552 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.December 18, 2025 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.December 18, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.December 18, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures for flu and pneumonia vaccinations.December 18, 2025 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 11 citations.
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.June 15, 2026 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 24, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.March 24, 2026 · F0760 · Level of harm: Actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.March 24, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.December 18, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.December 18, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.December 18, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement policies and procedures for flu and pneumonia vaccinations.December 18, 2025 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.December 5, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.August 22, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.November 14, 2023 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $12,735March 24, 2026
- Fine of $14,015March 24, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Nebraska average | U.S. average |
|---|---|---|---|
| Total nurse staffing | Not available | 3.98 | 3.86 |
| Registered nurses (RN) | Not available | 0.67 | 0.69 |
| Licensed practical nurses (LPN) | Not available | 0.67 | 0.86 |
| Nurse aides | Not available | 2.64 | 2.32 |
| Total nursing staff turnover | 64.1% | 48.7% | 45.8% |
About this home
| Ownership | Government - City |
| Certified beds | 70 |
| Average residents per day | 35.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Community Pride Care Center Battle Creek · ★★★★★ 4 out of 5 stars
- Mid-Nebraska Lutheran Home Newman Grove · ★★★★★ 1 out of 5 stars
- Heritage of Bel Air Norfolk · ★★★★★ 5 out of 5 stars
- St. Joseph's Rehabilitation and Care Center Norfolk · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Arbor Care Centers-Countryside LLC on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.