Mill Creek Center for Nursing and Rehabilitation
4911 Brian Center Lane, Winston-Salem, NC 27106 · (336) 744-5674
For profit - Limited Liability company · 66 certified beds
Mill Creek Center for Nursing and Rehabilitation has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2026, found 1 citation (the North Carolina average is 4.7). It was fined 2 times in the last three years, $29,876 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 28, 2026 found 1 citation. What an inspection citation means
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.May 28, 2026 · F0584 · Level of harm: Potential for minimal harm · Residents affected: Some
Complaint inspections, last three years
Inspections after complaints found 12 citations.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.May 28, 2026 · F0584 · Level of harm: Potential for minimal harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.April 14, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.April 14, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.April 14, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.January 7, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.January 7, 2025 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 29, 2024 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 29, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.November 16, 2023 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.November 16, 2023 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.November 16, 2023 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.November 16, 2023 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $16,452May 29, 2024
- Fine of $13,424September 28, 2023
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.37 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.50 | 0.62 | 0.69 |
| Licensed practical nurses (LPN) | 0.97 | 0.89 | 0.86 |
| Nurse aides | 1.90 | 2.34 | 2.32 |
| Total nursing staff turnover | 66.7% | 49% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 66 |
| Average residents per day | 61.3 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Brookridge Retirement Community Winston-Salem · ★★★★★ 5 out of 5 stars
- Arbor Acres United Methodist Retirement Community Winston-Salem · ★★★★★ 4 out of 5 stars
- Salemtowne Winston-Salem · ★★★★★ 4 out of 5 stars
- Silas Creek Rehabilitation Center Winston-Salem · ★★★★★ 4 out of 5 stars
- Trinity Glen Winston-Salem · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Mill Creek Center for Nursing and Rehabilitation on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.