PruittHealth-Neuse
1303 Health Drive, New Bern, NC 28560 · (252) 634-2560
For profit - Limited Liability company · 110 certified beds
PruittHealth-Neuse has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2025, found 2 citations (the North Carolina average is 4.7). It was fined 4 times in the last three years, $88,115 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 18, 2025 found 2 citations. What an inspection citation means
- Provide special eating equipment and utensils for residents who need them and appropriate assistance.December 18, 2025 · F0810 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.December 18, 2025 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 21 citations.
- Let each resident or the resident's legal representative access or purchase copies of all the resident's records.June 6, 2025 · F0573 · Level of harm: Potential for minimal harm · Residents affected: Some
- Ensure each resident receives an accurate assessment.May 5, 2025 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 5, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.November 19, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.November 19, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.September 11, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.September 11, 2024 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.September 11, 2024 · F0760 · Level of harm: Actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.April 24, 2024 · F0584 · Level of harm: Potential for minimal harm · Residents affected: Some
- Protect each resident from the wrongful use of the resident's belongings or money.April 24, 2024 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.April 24, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.April 24, 2024 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.April 24, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 19, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.March 19, 2024 · F0697 · Level of harm: Actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 19, 2024 · F0755 · Level of harm: Actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.March 19, 2024 · F0760 · Level of harm: Actual harm · Residents affected: Few
- Provide or obtain dental services for each resident.March 19, 2024 · F0791 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.March 19, 2024 · F0843 · Level of harm: Potential for minimal harm · Residents affected: Many
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.March 19, 2024 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.February 21, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $3,468October 8, 2024
- Fine of $3,468October 8, 2024
- Fine of $36,969September 11, 2024
- Fine of $44,210February 21, 2024
- Medicare payment denial for 1 daysStarting January 8, 2025
- Medicare payment denial for 30 daysStarting April 17, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 2.80 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.59 | 0.62 | 0.69 |
| Licensed practical nurses (LPN) | 0.57 | 0.89 | 0.86 |
| Nurse aides | 1.64 | 2.34 | 2.32 |
| Total nursing staff turnover | 38% | 49% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 110 |
| Average residents per day | 94.8 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Bayview Nursing & Rehabilitation Center New Bern · ★★★★★ 4 out of 5 stars
- Riverpoint Crest Nursing and Rehabilitation Center New Bern · ★★★★★ 3 out of 5 stars
- PruittHealth-Trent New Bern · ★★★★★ 1 out of 5 stars
- Cherry Point Bay Nursing and Rehabilitation Center Havelock · ★★★★★ 2 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from PruittHealth-Neuse on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.