Surry Community Health Center by Harborview
542 Allred Mill Road, Mount Airy, NC 27030 · (336) 789-5076
For profit - Corporation · 120 certified beds
Special Focus Facility candidate Medicare's data lists this home as a candidate for its Special Focus Facility program, which is for homes with a persistent record of serious problems.
Surry Community Health Center by Harborview has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2025, found 5 citations (the North Carolina average is 4.7). It was fined 1 time in the last three years, $145,262 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 11, 2025 found 5 citations. What an inspection citation means
- Ensure that residents are fully informed and understand their health status, care and treatments.June 11, 2025 · F0552 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.June 11, 2025 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.June 11, 2025 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 11, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.June 11, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 16 citations.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 11, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.June 11, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.March 27, 2024 · F0550 · Level of harm: Actual harm · Residents affected: Few
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.March 27, 2024 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 27, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from the wrongful use of the resident's belongings or money.March 27, 2024 · F0602 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).March 27, 2024 · F0603 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.March 27, 2024 · F0604 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.March 27, 2024 · F0607 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Provide care and assistance to perform activities of daily living for any resident who is unable.March 27, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide enough food/fluids to maintain a resident's health.March 27, 2024 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.March 27, 2024 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 27, 2024 · F0755 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Ensure that residents are free from significant medication errors.March 27, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.March 27, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.March 27, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $145,262March 27, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.09 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.30 | 0.62 | 0.69 |
| Licensed practical nurses (LPN) | 0.38 | 0.89 | 0.86 |
| Nurse aides | 2.40 | 2.34 | 2.32 |
| Total nursing staff turnover | 36.6% | 49% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 120 |
| Average residents per day | 111.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Northern Regional Hospital Mount Airy · ★★★★★ 5 out of 5 stars
- Central Continuing Care Mount Airy · ★★★★★ 3 out of 5 stars
- Chatham Nursing & Rehabilitation Elkin · ★★★★★ 5 out of 5 stars
- PruittHealth-Elkin Elkin · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Surry Community Health Center by Harborview on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.