PruittHealth-Union Pointe
3510 West Highway 74, Monroe, NC 28110 · (704) 291-8500
For profit - Limited Liability company · 90 certified beds
PruittHealth-Union Pointe has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2026, found 2 citations (the North Carolina average is 4.7). It was fined 2 times in the last three years, $197,532 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 25, 2026 found 2 citations. What an inspection citation means
- Ensure medication error rates are not 5 percent or greater.June 25, 2026 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.June 25, 2026 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 18 citations.
- Ensure medication error rates are not 5 percent or greater.June 25, 2026 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.June 25, 2026 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.May 12, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.May 12, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.May 12, 2025 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that residents are free from significant medication errors.May 12, 2025 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 1, 2024 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.July 1, 2024 · F0607 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.February 16, 2024 · F0550 · Level of harm: Actual harm · Residents affected: Some
- Provide care and assistance to perform activities of daily living for any resident who is unable.February 16, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.February 16, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.February 16, 2024 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.February 16, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.February 16, 2024 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.February 16, 2024 · F0725 · Level of harm: Actual harm · Residents affected: Some
- Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.February 16, 2024 · F0802 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.February 16, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.February 16, 2024 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $33,995July 1, 2024
- Fine of $163,537February 16, 2024
- Medicare payment denial for 49 daysStarting March 12, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.97 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.77 | 0.62 | 0.69 |
| Licensed practical nurses (LPN) | 0.98 | 0.89 | 0.86 |
| Nurse aides | 2.22 | 2.34 | 2.32 |
| Total nursing staff turnover | 47.2% | 49% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 90 |
| Average residents per day | 82.6 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Jesse Helms Nursing Center Monroe · ★★★★★ 5 out of 5 stars
- Stratford Manor Health & Rehab Monroe · ★★★★★ 3 out of 5 stars
- Monroe Rehabilitation Center Monroe · ★★★★★ 2 out of 5 stars
- Lake Park Nursing and Rehabilitation Center Indian Trail · ★★★★★ 4 out of 5 stars
- Autumn Care of Marshville Marshville · ★★★★★ 1 out of 5 stars
Compare every nursing home in Monroe, NC · Nursing homes in North Carolina
Comparing nursing homes?
See whether help at home or assisted living fits better. Answer four questions and we'll suggest where to start: a medical alert, help at home, or assisted living.
Free for families. This isn't medical advice.
Care matcherStep 1 of 7
Who are you looking for help for?
Free for families. Your answers aren't saved.
Data from Medicare (CMS), updated October 2026, from PruittHealth-Union Pointe on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.