Westchester Manor at Providence Place
1795 Westchester Drive, High Point, NC 27262 · (336) 884-2222
Non profit - Corporation · 129 certified beds
Westchester Manor at Providence Place has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in July 2025, found 5 citations (the North Carolina average is 4.7). It was fined 1 time in the last three years, $8,018 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on July 24, 2025 found 5 citations. What an inspection citation means
- Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.July 24, 2025 · F0809 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.July 24, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Reasonably accommodate the needs and preferences of each resident.July 24, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.July 24, 2025 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.July 24, 2025 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 2 citations.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.May 23, 2024 · F0584 · Level of harm: Potential for minimal harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.May 23, 2024 · F0600 · Level of harm: Actual harm · Residents affected: Few
Fines and payment denials
- Fine of $8,018May 23, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.84 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.49 | 0.62 | 0.69 |
| Licensed practical nurses (LPN) | 1.20 | 0.89 | 0.86 |
| Nurse aides | 3.15 | 2.34 | 2.32 |
| Total nursing staff turnover | 39.5% | 49% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 129 |
| Average residents per day | 118.9 |
| Inside a hospital | No |
| Continuing care retirement community | Yes |
Nursing homes nearby
- Maryfield Nursing Home High Point · ★★★★★ 5 out of 5 stars
- Meridian Center High Point · ★★★★★ 1 out of 5 stars
- Westwood Health and Rehabilitation High Point · ★★★★★ 1 out of 5 stars
- River Landing at Sandy Ridge Colfax · ★★★★★ 5 out of 5 stars
- Friends Homes at Guilford Greensboro · ★★★★★ 5 out of 5 stars
Compare every nursing home in High Point, NC · Nursing homes in North Carolina
Comparing nursing homes?
See whether help at home or assisted living fits better. Answer four questions and we'll suggest where to start: a medical alert, help at home, or assisted living.
Free for families. This isn't medical advice.
Who are you looking for help for?
Data from Medicare (CMS), updated October 2026, from Westchester Manor at Providence Place on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.