Highland House Rehabilitation and Healthcare
1700 Pamalee Drive, Fayetteville, NC 28301 · (910) 488-2295
For profit - Limited Liability company · 106 certified beds
Highland House Rehabilitation and Healthcare has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 3 citations (the North Carolina average is 4.7). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 13, 2026 found 3 citations. What an inspection citation means
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.March 13, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.March 13, 2026 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 13, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 11 citations.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.March 13, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from the wrongful use of the resident's belongings or money.March 13, 2026 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assist a resident in gaining access to vision and hearing services.March 13, 2026 · F0685 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.March 13, 2026 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 13, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.December 19, 2024 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to manage his or her financial affairs.December 19, 2024 · F0567 · Level of harm: Potential for minimal harm · Residents affected: Some
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.December 19, 2024 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.December 19, 2024 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.December 19, 2024 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.December 19, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.50 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.28 | 0.62 | 0.69 |
| Licensed practical nurses (LPN) | 1.02 | 0.89 | 0.86 |
| Nurse aides | 2.20 | 2.34 | 2.32 |
| Total nursing staff turnover | 68.4% | 49% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 106 |
| Average residents per day | 97 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Autumn Care of Fayetteville Fayetteville · ★★★★★ 5 out of 5 stars
- Haymount Rehabilitation & Nursing Center, Inc. Fayetteville · ★★★★★ 5 out of 5 stars
- Village Green Health and Rehabilitation Fayetteville · ★★★★★ 5 out of 5 stars
- Bethesda Health Care Facility Fayetteville · ★★★★★ 4 out of 5 stars
- Whispering Pines Nursing & Rehab Center Fayetteville · ★★★★★ 4 out of 5 stars
Compare every nursing home in Fayetteville, NC · Nursing homes in North Carolina · Home health agencies in Fayetteville, NC
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Data from Medicare (CMS), updated October 2026, from Highland House Rehabilitation and Healthcare on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.