The Carrolton of Dunn
711 Susan Tart Road, Dunn, NC 28335 · (910) 892-8843
For profit - Limited Liability company · 100 certified beds
The Carrolton of Dunn has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in November 2025, found 5 citations (the North Carolina average is 4.7). It was fined 3 times in the last three years, $54,999 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on November 18, 2025 found 5 citations. What an inspection citation means
- Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.November 18, 2025 · F0727 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.November 18, 2025 · F0582 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.November 18, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.November 18, 2025 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.November 18, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 8 citations.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.July 8, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.June 10, 2025 · F0580 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 10, 2025 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.October 8, 2024 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.October 8, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.October 8, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.May 31, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.May 31, 2024 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
- Fine of $37,909June 10, 2025
- Fine of $8,545October 8, 2024
- Fine of $8,545October 8, 2024
- Medicare payment denial for 7 daysStarting July 2, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 2.88 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.27 | 0.62 | 0.69 |
| Licensed practical nurses (LPN) | 0.79 | 0.89 | 0.86 |
| Nurse aides | 1.83 | 2.34 | 2.32 |
| Total nursing staff turnover | 61% | 49% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 100 |
| Average residents per day | 90.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Harnett Woods Nursing and Rehabilitation Center Dunn · ★★★★★ 5 out of 5 stars
- Windsor Point Continuing Care Fuquay Varina · ★★★★★ 5 out of 5 stars
- Fuquay-Varina Health and Rehabilitation Center Fuquay Varina · ★★★★★ 1 out of 5 stars
- Emerald Health & Rehab Center Lillington · ★★★★★ 2 out of 5 stars
- Lillington Health and Rehabilitation Center Lillington · ★★★★★ 1 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from The Carrolton of Dunn on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.