Rockwell Park Rehabilitation and Healthcare Center
1930 West Sugar Creek Road, Charlotte, NC 28262 · (704) 598-4480
For profit - Corporation · 120 certified beds
Special Focus Facility Medicare doesn't rate this home: “This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.” Special Focus Facilities get a full inspection at least every six months.
Rockwell Park Rehabilitation and Healthcare Center is a Special Focus Facility, so Medicare doesn't rate it. Its last standard inspection, in March 2026, found 5 citations (the North Carolina average is 4.7). It was fined 7 times in the last three years, $338,513 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | Not available |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | Not available |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | Not available |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | Not available |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 27, 2026 found 5 citations. What an inspection citation means
- Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.March 27, 2026 · F0627 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.March 27, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 27, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.March 27, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.March 27, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 21 citations.
- Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.March 27, 2026 · F0627 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 27, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.January 7, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.September 5, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.July 25, 2025 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.November 27, 2024 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.November 27, 2024 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 27, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.June 21, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.June 21, 2024 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.June 21, 2024 · F0626 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 21, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.June 21, 2024 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.June 21, 2024 · F0758 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.June 21, 2024 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.June 21, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.April 29, 2024 · F0600 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.April 29, 2024 · F0607 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 29, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.April 29, 2024 · F0838 · Level of harm: Potential for minimal harm · Residents affected: Many
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.April 29, 2024 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $23,397March 27, 2026
- Fine of $12,935November 20, 2025
- Fine of $93,236May 23, 2025
- Fine of $113,051November 27, 2024
- Fine of $78,793June 21, 2024
- Fine of $6,899April 29, 2024
- Fine of $10,202April 29, 2024
- Medicare payment denial for 2 daysStarting July 23, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.49 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.59 | 0.62 | 0.69 |
| Licensed practical nurses (LPN) | 0.93 | 0.89 | 0.86 |
| Nurse aides | 1.97 | 2.34 | 2.32 |
| Total nursing staff turnover | 60.2% | 49% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 120 |
| Average residents per day | 82.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Brookdale Carriage Club Providence Charlotte · ★★★★★ 5 out of 5 stars
- Novant Health Presbyterian Medical Center-Snu Charlotte · ★★★★★ 5 out of 5 stars
- Mecklenburg Heath and Rehabilitation Charlotte · ★★★★★ 5 out of 5 stars
- Briar Creek Health Center Charlotte · ★★★★★ 4 out of 5 stars
- The Sharon at Southpark Charlotte · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Rockwell Park Rehabilitation and Healthcare Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.