Pine Crest Health & Rehabilitation
2727 Shamrock Drive, Charlotte, NC 28205 · (704) 519-2400
For profit - Limited Liability company · 100 certified beds
Pine Crest Health & Rehabilitation has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in August 2025, found 5 citations (the North Carolina average is 4.7). It was fined 1 time in the last three years, $144,199 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on August 7, 2025 found 5 citations. What an inspection citation means
- Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.August 7, 2025 · F0582 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.August 7, 2025 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.August 7, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.August 7, 2025 · F0805 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.August 7, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 13 citations.
- Ensure medication error rates are not 5 percent or greater.August 7, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.May 7, 2024 · F0580 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Keep residents' personal and medical records private and confidential.May 7, 2024 · F0583 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.May 7, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.May 7, 2024 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide activities to meet all resident's needs.May 7, 2024 · F0679 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 7, 2024 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Provide safe, appropriate dialysis care/services for a resident who requires such services.May 7, 2024 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that residents are free from significant medication errors.May 7, 2024 · F0760 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.May 7, 2024 · F0809 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.May 7, 2024 · F0812 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
- Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.May 7, 2024 · F0867 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.May 7, 2024 · F0880 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
Fines and payment denials
- Fine of $144,199May 7, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.04 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.59 | 0.62 | 0.69 |
| Licensed practical nurses (LPN) | 0.75 | 0.89 | 0.86 |
| Nurse aides | 1.71 | 2.34 | 2.32 |
| Total nursing staff turnover | 73.4% | 49% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 100 |
| Average residents per day | 72.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Brookdale Carriage Club Providence Charlotte · ★★★★★ 5 out of 5 stars
- Novant Health Presbyterian Medical Center-Snu Charlotte · ★★★★★ 5 out of 5 stars
- Mecklenburg Heath and Rehabilitation Charlotte · ★★★★★ 5 out of 5 stars
- Briar Creek Health Center Charlotte · ★★★★★ 4 out of 5 stars
- The Sharon at Southpark Charlotte · ★★★★★ 4 out of 5 stars
Compare every nursing home in Charlotte, NC · Nursing homes in North Carolina · Home health agencies in Charlotte, NC
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Data from Medicare (CMS), updated October 2026, from Pine Crest Health & Rehabilitation on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.