Pelican Health at Charlotte
2616 East 5th Street, Charlotte, NC 28204 · (704) 333-5165
For profit - Limited Liability company · 120 certified beds
Pelican Health at Charlotte has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 9 citations, 2 for actual harm or immediate jeopardy (the North Carolina average is 4.7). It was fined 6 times in the last three years, $47,037 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 2, 2026 found 9 citations. What an inspection citation means
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.March 2, 2026 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 2, 2026 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Dispose of garbage and refuse properly.March 2, 2026 · F0814 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.March 2, 2026 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.March 2, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.March 2, 2026 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.March 2, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.March 2, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.March 2, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.April 29, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.March 2, 2026 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.March 2, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.March 2, 2026 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 2, 2026 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Reasonably accommodate the needs and preferences of each resident.February 3, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.February 3, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.February 3, 2025 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.February 3, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.February 3, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $8,672March 2, 2026
- Fine of $8,673March 2, 2026
- Fine of $17,345February 3, 2025
- Fine of $7,409December 11, 2023
- Fine of $1,764November 20, 2023
- Fine of $3,174October 30, 2023
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.32 | 3.85 | 3.86 |
| Registered nurses (RN) | 0.72 | 0.62 | 0.69 |
| Licensed practical nurses (LPN) | 0.77 | 0.89 | 0.86 |
| Nurse aides | 1.83 | 2.34 | 2.32 |
| Total nursing staff turnover | 73.2% | 49% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 120 |
| Average residents per day | 67.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Brookdale Carriage Club Providence Charlotte · ★★★★★ 5 out of 5 stars
- Novant Health Presbyterian Medical Center-Snu Charlotte · ★★★★★ 5 out of 5 stars
- Mecklenburg Heath and Rehabilitation Charlotte · ★★★★★ 5 out of 5 stars
- Briar Creek Health Center Charlotte · ★★★★★ 4 out of 5 stars
- The Sharon at Southpark Charlotte · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Pelican Health at Charlotte on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.