Brooke Haven Healthcare
1410 North Kentucky Avenue, West Plains, MO 65775 · (417) 256-7975
Non profit - Corporation · 120 certified beds
Brooke Haven Healthcare has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 7 citations (the Missouri average is 11.4). It was fined 1 time in the last three years, $10,033 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 4 out of 5 stars · Above average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 3, 2026 found 7 citations. What an inspection citation means
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.March 3, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.March 3, 2026 · F0569 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- PASARR screening for Mental disorders or Intellectual DisabilitiesMarch 3, 2026 · F0645 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.March 3, 2026 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.March 3, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.March 3, 2026 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.March 3, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 1 citation.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.March 1, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $10,033December 6, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Missouri average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.89 | 3.43 | 3.86 |
| Registered nurses (RN) | 0.43 | 0.46 | 0.69 |
| Licensed practical nurses (LPN) | 1.11 | 0.68 | 0.86 |
| Nurse aides | 2.35 | 2.29 | 2.32 |
| Total nursing staff turnover | 50% | 56% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 120 |
| Average residents per day | 61.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- NHC Healthcare, West Plains West Plains · ★★★★★ 5 out of 5 stars
- West Vue Nursing and Rehabilitation Center West Plains · ★★★★★ 2 out of 5 stars
- Mountain View Healthcare Mountain View · ★★★★★ 5 out of 5 stars
- Willow Care Nursing Home Willow Springs · ★★★★★ 3 out of 5 stars
Compare every nursing home in West Plains, MO · Nursing homes in Missouri
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Data from Medicare (CMS), updated October 2026, from Brooke Haven Healthcare on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.