Sunterra Springs Springfield
4935 S National Ave, Springfield, MO 65810 · (417) 720-8050
For profit - Limited Liability company · 38 certified beds
Sunterra Springs Springfield has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2025, found 11 citations (the Missouri average is 11.4). It was fined 4 times in the last three years, $18,348 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 2, 2025 found 11 citations. What an inspection citation means
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.June 2, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.June 2, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.June 2, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.June 2, 2025 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.June 2, 2025 · F0678 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 2, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.June 2, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.June 2, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.June 2, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 2, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.June 2, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Provide safe, appropriate pain management for a resident who requires such services.June 2, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.March 4, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.August 5, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.August 5, 2024 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $4,587October 10, 2023
- Fine of $4,587October 2, 2023
- Fine of $4,587September 25, 2023
- Fine of $4,587September 18, 2023
- Medicare payment denial for 4 daysStarting September 2, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Missouri average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.99 | 3.43 | 3.86 |
| Registered nurses (RN) | 1.20 | 0.46 | 0.69 |
| Licensed practical nurses (LPN) | 0.78 | 0.68 | 0.86 |
| Nurse aides | 2.02 | 2.29 | 2.32 |
| Total nursing staff turnover | 66% | 56% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 38 |
| Average residents per day | 37.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Wilson's Creek Nursing & Rehab Springfield · ★★★★★ 5 out of 5 stars
- Springfield Rehabilitation & Health Care Center Springfield · ★★★★★ 5 out of 5 stars
- Cox Medical Centers Meyer Orthopedic and Surgical Springfield · ★★★★★ 4 out of 5 stars
- The Manor at Elfindale Springfield · ★★★★★ 4 out of 5 stars
- Maranatha Village, Inc Springfield · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Sunterra Springs Springfield on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.