Normandy Nursing Center
7301 St Charles Rock Rd, Saint Louis, MO 63133 · (314) 862-0555
For profit - Corporation · 116 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Normandy Nursing Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2025, found 15 citations, 1 for actual harm or immediate jeopardy (the Missouri average is 11.4). It was fined 2 times in the last three years, $37,665 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 16, 2025 found 15 citations. What an inspection citation means
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.May 16, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.May 16, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.May 16, 2025 · F0921 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 16, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.May 16, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Reasonably accommodate the needs and preferences of each resident.May 16, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- 1) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to.May 16, 2025 · F0566 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).May 16, 2025 · F0603 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.May 16, 2025 · F0676 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.May 16, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 16, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.May 16, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.May 16, 2025 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.May 16, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.May 16, 2025 · F0808 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 13 citations.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.June 30, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 30, 2026 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.August 21, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.May 16, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.May 16, 2025 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.May 16, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.February 4, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.February 4, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.February 4, 2025 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.July 26, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 11, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.December 15, 2023 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.October 20, 2023 · F0689 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
Fines and payment denials
- Fine of $28,350June 30, 2026
- Fine of $9,315October 20, 2023
- Medicare payment denial for 12 daysStarting June 20, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Missouri average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.22 | 3.43 | 3.86 |
| Registered nurses (RN) | 0.22 | 0.46 | 0.69 |
| Licensed practical nurses (LPN) | 0.74 | 0.68 | 0.86 |
| Nurse aides | 2.26 | 2.29 | 2.32 |
| Total nursing staff turnover | 56.3% | 56% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 116 |
| Average residents per day | 96.3 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Aberdeen Heights Saint Louis · ★★★★★ 5 out of 5 stars
- Bethesda Southgate Saint Louis · ★★★★★ 5 out of 5 stars
- Christian Extended Care & Rehabilitation Saint Louis · ★★★★★ 5 out of 5 stars
- Lutheran Convalescent Home Saint Louis · ★★★★★ 5 out of 5 stars
- Delmar Gardens South Saint Louis · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Normandy Nursing Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.