Bentwood Nursing & Rehab
1501 Charbonier Road, Florissant, MO 63031 · (314) 921-2700
For profit - Limited Liability company · 116 certified beds
Bentwood Nursing & Rehab has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in February 2026, found 12 citations (the Missouri average is 11.4). It was fined 2 times in the last three years, $107,465 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 2 out of 5 stars · Below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 1 out of 5 stars · Much below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on February 24, 2026 found 12 citations. What an inspection citation means
- Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.February 24, 2026 · F0882 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.February 24, 2026 · F0569 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.February 24, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.February 24, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.February 24, 2026 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.February 24, 2026 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.February 24, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.February 24, 2026 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.February 24, 2026 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.February 24, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.February 24, 2026 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.February 24, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 15 citations.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 26, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.February 24, 2026 · F0569 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.February 24, 2026 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.February 24, 2026 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.February 24, 2026 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.February 24, 2026 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 17, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.November 17, 2025 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.September 26, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate foot care.September 26, 2024 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 13, 2024 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.March 6, 2024 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or get specialized rehabilitative services as required for a resident.March 6, 2024 · F0825 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.February 2, 2024 · F0678 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.January 23, 2024 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $73,450May 15, 2024
- Fine of $34,015January 23, 2024
- Medicare payment denial for 4 daysStarting June 21, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Missouri average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.28 | 3.43 | 3.86 |
| Registered nurses (RN) | 0.31 | 0.46 | 0.69 |
| Licensed practical nurses (LPN) | 0.60 | 0.68 | 0.86 |
| Nurse aides | 2.37 | 2.29 | 2.32 |
| Total nursing staff turnover | 77.3% | 56% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 116 |
| Average residents per day | 101.4 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Delmar Gardens North Florissant · ★★★★★ 2 out of 5 stars
- Stonebridge Florissant Florissant · ★★★★★ 2 out of 5 stars
- The Pillars of North County Health & Rehab Center Florissant · ★★★★★ 2 out of 5 stars
- Crestwood Health Care Center Florissant · ★★★★★ 1 out of 5 stars
- Florissant Valley Health & Rehabilitation Center Florissant · ★★★★★ 1 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Bentwood Nursing & Rehab on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.