Citizens Memorial Healthcare Facility
1218 West Locust, Bolivar, MO 65613 · (417) 326-7648
Non profit - Corporation · 111 certified beds
Citizens Memorial Healthcare Facility has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in December 2025, found 10 citations, 1 for actual harm or immediate jeopardy (the Missouri average is 11.4). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 1 out of 5 stars · Much below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on December 22, 2025 found 10 citations. What an inspection citation means
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.December 22, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.December 22, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.December 22, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide and implement an infection prevention and control program.December 22, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.December 22, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.December 22, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.December 22, 2025 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.December 22, 2025 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.December 22, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.December 22, 2025 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.February 10, 2026 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.July 7, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.July 7, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.October 24, 2024 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Missouri average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.16 | 3.43 | 3.86 |
| Registered nurses (RN) | 0.59 | 0.46 | 0.69 |
| Licensed practical nurses (LPN) | 0.30 | 0.68 | 0.86 |
| Nurse aides | 2.27 | 2.29 | 2.32 |
| Total nursing staff turnover | 42.5% | 56% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 111 |
| Average residents per day | 91.6 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Parkview Health Care Facility Bolivar · ★★★★★ 4 out of 5 stars
- Northwood Hills Care Center Humansville · ★★★★★ 2 out of 5 stars
- Big Spring Care Center for Rehab and Healthcare Humansville · ★★★★★ 1 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Citizens Memorial Healthcare Facility on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.