Whitewater Health Services
525 Bluff Avenue, Saint Charles, MN 55972 · (507) 932-3283
For profit - Corporation · 45 certified beds
Whitewater Health Services has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in July 2026, found 7 citations (the Minnesota average is 7.1). It was fined 1 time in the last three years, $16,452 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on July 2, 2026 found 7 citations. What an inspection citation means
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.July 2, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Keep all essential equipment working safely.July 2, 2026 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.July 2, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.July 2, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.July 2, 2026 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.July 2, 2026 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.July 2, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.July 2, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedApril 16, 2026 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Post nurse staffing information every day.April 16, 2026 · F0732 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.April 16, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Protect each resident from the wrongful use of the resident's belongings or money.June 16, 2025 · F0602 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.June 16, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Respond appropriately to all alleged violations.June 16, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 16, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.August 6, 2024 · F0684 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Few
- Provide and implement an infection prevention and control program.June 12, 2024 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $16,452August 6, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Minnesota average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.52 | 4.19 | 3.86 |
| Registered nurses (RN) | 1.00 | 1.06 | 0.69 |
| Licensed practical nurses (LPN) | 0.67 | 0.61 | 0.86 |
| Nurse aides | 1.85 | 2.52 | 2.32 |
| Total nursing staff turnover | 22.7% | 42.2% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 45 |
| Average residents per day | 31.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Sainte Anne Extended Healthcare Winona · ★★★★★ 4 out of 5 stars
- Lake Winona Manor Winona · ★★★★★ 4 out of 5 stars
- Good Samaritan Society - Comforcare Austin · ★★★★★ 5 out of 5 stars
- Sacred Heart Care Center Austin · ★★★★★ 2 out of 5 stars
- St Marks Living Austin · ★★★★★ 1 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Whitewater Health Services on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.