The Villa at West Branch
445 South Valley Street, West Branch, MI 48661 · (989) 345-3600
For profit - Limited Liability company · 70 certified beds
The Villa at West Branch has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2026, found 11 citations (the Michigan average is 9.9). It was fined 1 time in the last three years, $56,193 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 10, 2026 found 11 citations. What an inspection citation means
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.June 10, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide and implement an infection prevention and control program.June 10, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.June 10, 2026 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.June 10, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Allow residents to self-administer drugs if determined clinically appropriate.June 10, 2026 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.June 10, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.June 10, 2026 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.June 10, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.June 10, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.June 10, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Post nurse staffing information every day.June 10, 2026 · F0732 · Level of harm: Potential for minimal harm · Residents affected: Many
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.August 22, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.May 9, 2024 · F0684 · Level of harm: Actual harm · Residents affected: Few
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.May 9, 2024 · F0686 · Level of harm: Actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.May 9, 2024 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $56,193May 9, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Michigan average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.77 | 3.99 | 3.86 |
| Registered nurses (RN) | 0.75 | 0.78 | 0.69 |
| Licensed practical nurses (LPN) | 0.72 | 0.88 | 0.86 |
| Nurse aides | 2.30 | 2.33 | 2.32 |
| Total nursing staff turnover | 58.7% | 44.1% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 70 |
| Average residents per day | 58.5 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- The Villa at Rose City Rose City · ★★★★★ 3 out of 5 stars
- Chesaning Nursing and Rehabilitation Center Chesaning · ★★★★★ 2 out of 5 stars
- Medilodge of Clare Clare · ★★★★★ 5 out of 5 stars
- Wellspring Lutheran Services Fairview · ★★★★★ 4 out of 5 stars
- North Woods Nursing Center Farwell · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from The Villa at West Branch on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.