Heartwood Lodge Trinity Health
18525 Woodland Ridge Drive, Spring Lake, MI 49456 · (616) 842-0770
Non profit - Corporation · 84 certified beds
Heartwood Lodge Trinity Health has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2025, found 21 citations, 1 for actual harm or immediate jeopardy (the Michigan average is 9.9). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on June 13, 2025 found 21 citations. What an inspection citation means
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.June 13, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Have a plan that describes the process for conducting QAPI and QAA activities.June 13, 2025 · F0865 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyJune 13, 2025 · F0868 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Provide and implement an infection prevention and control program.June 13, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Implement a program that monitors antibiotic use.June 13, 2025 · F0881 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Reasonably accommodate the needs and preferences of each resident.June 13, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.June 13, 2025 · F0636 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.June 13, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.June 13, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.June 13, 2025 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.June 13, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Allow residents to self-administer drugs if determined clinically appropriate.June 13, 2025 · F0554 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.June 13, 2025 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.June 13, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.June 13, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.June 13, 2025 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.June 13, 2025 · F0640 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.June 13, 2025 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.June 13, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.June 13, 2025 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.June 13, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 5 citations.
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.August 26, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.April 23, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.April 23, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.February 13, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.October 29, 2024 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Medicare payment denial for 19 daysStarting July 11, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Michigan average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.97 | 3.99 | 3.86 |
| Registered nurses (RN) | 0.40 | 0.78 | 0.69 |
| Licensed practical nurses (LPN) | 0.95 | 0.88 | 0.86 |
| Nurse aides | 2.62 | 2.33 | 2.32 |
| Total nursing staff turnover | 48% | 44.1% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 84 |
| Average residents per day | 76.2 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Allendale Nursing and Rehabilitation Community Allendale · ★★★★★ 2 out of 5 stars
- Medilodge at the Shore Grand Haven · ★★★★★ 2 out of 5 stars
- Riverside Nursing Centre Grand Haven · ★★★★★ 1 out of 5 stars
- The Inn at Freedom Village Holland · ★★★★★ 5 out of 5 stars
- Medilodge of Holland Holland · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Heartwood Lodge Trinity Health on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.