Complete Care at Multi Medical Center LLC
7700 York Road, Towson, MD 21204 · (410) 821-5500
For profit - Limited Liability company · 118 certified beds
Complete Care at Multi Medical Center LLC has a 5-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 12 citations (the Maryland average is 17). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 5 out of 5 stars · Much above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 4 out of 5 stars · Above average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 5 out of 5 stars · Much above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 2, 2026 found 12 citations. What an inspection citation means
- Ensure medication error rates are not 5 percent or greater.March 2, 2026 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.March 2, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.March 2, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.March 2, 2026 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 2, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.March 2, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.March 2, 2026 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.March 2, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.March 2, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.March 2, 2026 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure that a working call system is available in each resident's bathroom and bathing area.March 2, 2026 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Post nurse staffing information every day.March 2, 2026 · F0732 · Level of harm: Potential for minimal harm · Residents affected: Some
Complaint inspections, last three years
Inspections after complaints found 2 citations.
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 2, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.March 2, 2026 · F0803 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Maryland average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.07 | 3.87 | 3.86 |
| Registered nurses (RN) | 0.97 | 0.84 | 0.69 |
| Licensed practical nurses (LPN) | 1.14 | 0.91 | 0.86 |
| Nurse aides | 1.95 | 2.12 | 2.32 |
| Total nursing staff turnover | 36.4% | 40.2% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 118 |
| Average residents per day | 105.8 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Edenwald Towson · ★★★★★ 5 out of 5 stars
- Chestnut Grn Hlth Ctr Blakehur Towson · ★★★★★ 5 out of 5 stars
- Pickersgill Retirement Community Towson · ★★★★★ 4 out of 5 stars
- Holly Hill Healthcare Center Towson · ★★★★★ 3 out of 5 stars
- Towson Rehabilitation and Healthcare Center Towson · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Complete Care at Multi Medical Center LLC on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.