Northwest Healthcare Center
4601 Pall Mall Road, Baltimore, MD 21215 · (410) 664-5551
For profit - Corporation · 91 certified beds
Northwest Healthcare Center has a 4-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2026, found 7 citations (the Maryland average is 17). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 4 out of 5 stars · Above average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 4 out of 5 stars · Above average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 23, 2026 found 7 citations. What an inspection citation means
- Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.January 23, 2026 · F0582 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.January 23, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.January 23, 2026 · F0620 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide or obtain dental services for each resident.January 23, 2026 · F0791 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.January 23, 2026 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.January 23, 2026 · F0840 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.January 23, 2026 · F0947 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 10 citations.
- Ensure each resident receives an accurate assessment.June 17, 2026 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.June 17, 2026 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.August 26, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.August 26, 2024 · F0623 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Prepare residents for a safe transfer or discharge from the nursing home.August 26, 2024 · F0624 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.August 26, 2024 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.August 26, 2024 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Plan the resident's discharge to meet the resident's goals and needs.August 26, 2024 · F0660 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.August 26, 2024 · F0661 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.August 26, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Maryland average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.39 | 3.87 | 3.86 |
| Registered nurses (RN) | 0.65 | 0.84 | 0.69 |
| Licensed practical nurses (LPN) | 0.83 | 0.91 | 0.86 |
| Nurse aides | 1.91 | 2.12 | 2.32 |
| Total nursing staff turnover | 32.9% | 40.2% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 91 |
| Average residents per day | 83.2 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Future Care Canton Harbor Baltimore · ★★★★★ 5 out of 5 stars
- Roland Park Place Baltimore · ★★★★★ 5 out of 5 stars
- Transitional Care Services at Mercy Medical Center Baltimore · ★★★★★ 5 out of 5 stars
- Future Care Northpoint Baltimore · ★★★★★ 5 out of 5 stars
- Future Care Sandtown-Winchester Baltimore · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Northwest Healthcare Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.