Worcester Rehabilitation & Health Care Center
119 Providence Street, Worcester, MA 01604 · (508) 860-5000
For profit - Partnership · 160 certified beds
Worcester Rehabilitation & Health Care Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2025, found 9 citations (the Massachusetts average is 6.8). It was fined 2 times in the last three years, $71,392 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 20, 2025 found 9 citations. What an inspection citation means
- Ensure that residents are fully informed and understand their health status, care and treatments.May 20, 2025 · F0552 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Reasonably accommodate the needs and preferences of each resident.May 20, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assist a resident in gaining access to vision and hearing services.May 20, 2025 · F0685 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.May 20, 2025 · F0688 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide for the safe, appropriate administration of IV fluids for a resident when needed.May 20, 2025 · F0694 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident must receive and the facility must provide necessary behavioral health care and services.May 20, 2025 · F0740 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.May 20, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.May 20, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.May 20, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 15 citations.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.October 21, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.October 2, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.October 2, 2024 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate foot care.October 2, 2024 · F0687 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.October 2, 2024 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.October 2, 2024 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Have a plan that describes the process for conducting QAPI and QAA activities.October 2, 2024 · F0865 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Make sure that a working call system is available in each resident's bathroom and bathing area.October 2, 2024 · F0919 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Put firmly secured handrails on each side of hallways.October 2, 2024 · F0924 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.October 2, 2024 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.May 15, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.May 15, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.May 15, 2024 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.January 9, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.January 9, 2024 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $59,511October 2, 2024
- Fine of $11,881September 27, 2023
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.28 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.48 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 0.81 | 0.95 | 0.86 |
| Nurse aides | 1.99 | 2.25 | 2.32 |
| Total nursing staff turnover | 23.5% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Partnership |
| Certified beds | 160 |
| Average residents per day | 131.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Holy Trinity Eastern Orthodox N & R Center Worcester · ★★★★★ 5 out of 5 stars
- Lutheran Rehabilitation and Skilled Care Center Worcester · ★★★★★ 5 out of 5 stars
- West Side House LTC Facility Worcester · ★★★★★ 5 out of 5 stars
- Jewish Healthcare Center Worcester · ★★★★★ 4 out of 5 stars
- Knollwood Nursing Center Worcester · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Worcester Rehabilitation & Health Care Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.