The Hermitage Healthcare
383 Mill Street, Worcester, MA 01602 · (508) 791-8131
For profit - Corporation · 101 certified beds
The Hermitage Healthcare has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in August 2025, found 12 citations (the Massachusetts average is 6.8). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 1 out of 5 stars · Much below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on August 20, 2025 found 12 citations. What an inspection citation means
- Administer the facility in a manner that enables it to use its resources effectively and efficiently.August 20, 2025 · F0835 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.August 20, 2025 · F0838 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.August 20, 2025 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Reasonably accommodate the needs and preferences of each resident.August 20, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.August 20, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.August 20, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assist a resident in gaining access to vision and hearing services.August 20, 2025 · F0685 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.August 20, 2025 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure medication error rates are not 5 percent or greater.August 20, 2025 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.August 20, 2025 · F0942 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.August 20, 2025 · F0628 · Level of harm: Potential for minimal harm · Residents affected: Some
- Ensure each resident receives an accurate assessment.August 20, 2025 · F0641 · Level of harm: Potential for minimal harm · Residents affected: Some
Complaint inspections, last three years
No citations from complaint inspections in the last three years.
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.74 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.53 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 1.00 | 0.95 | 0.86 |
| Nurse aides | 2.20 | 2.25 | 2.32 |
| Total nursing staff turnover | 21% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 101 |
| Average residents per day | 88.6 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Holy Trinity Eastern Orthodox N & R Center Worcester · ★★★★★ 5 out of 5 stars
- Lutheran Rehabilitation and Skilled Care Center Worcester · ★★★★★ 5 out of 5 stars
- West Side House LTC Facility Worcester · ★★★★★ 5 out of 5 stars
- Jewish Healthcare Center Worcester · ★★★★★ 4 out of 5 stars
- Knollwood Nursing Center Worcester · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from The Hermitage Healthcare on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.