Willow Brook Rehabilitation and Healthcare Center
90 West Street, Wilmington, MA 01887 · (978) 909-4586
For profit - Corporation · 142 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Willow Brook Rehabilitation and Healthcare Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in September 2025, found 12 citations, 1 for actual harm or immediate jeopardy (the Massachusetts average is 6.8). It was fined 1 time in the last three years, $10,358 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on September 12, 2025 found 12 citations. What an inspection citation means
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.September 12, 2025 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.September 12, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.September 12, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe, appropriate dialysis care/services for a resident who requires such services.September 12, 2025 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.September 12, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.September 12, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.September 12, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.September 12, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.September 12, 2025 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.September 12, 2025 · F0729 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.September 12, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.September 12, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 2 citations.
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.February 28, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.March 19, 2024 · F0604 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $10,358September 12, 2025
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.68 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.65 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 0.85 | 0.95 | 0.86 |
| Nurse aides | 2.17 | 2.25 | 2.32 |
| Total nursing staff turnover | 43.2% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 142 |
| Average residents per day | 131.8 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Care One at Wilmington Wilmington · ★★★★★ 5 out of 5 stars
- Life Care Center of Acton Acton · ★★★★★ 4 out of 5 stars
- Park Avenue Health Center Arlington · ★★★★★ 1 out of 5 stars
- Waterview Lodge Llc, Rehabilitation & Healthcare Ashland · ★★★★★ 3 out of 5 stars
- Ayer Valley Rehab and Nursing Ayer · ★★★★★ 1 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Willow Brook Rehabilitation and Healthcare Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.