Care Village at West Roxbury
5060 Washington Street, West Roxbury, MA 02132 · (617) 323-5440
For profit - Corporation · 76 certified beds
Care Village at West Roxbury has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in November 2025, found 9 citations (the Massachusetts average is 6.8). It was fined 1 time in the last three years, $3,418 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on November 14, 2025 found 9 citations. What an inspection citation means
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.November 14, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.November 14, 2025 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.November 14, 2025 · F0604 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.November 14, 2025 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.November 14, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care or services that was trauma informed and/or culturally competent.November 14, 2025 · F0699 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident must receive and the facility must provide necessary behavioral health care and services.November 14, 2025 · F0740 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.November 14, 2025 · F0756 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.November 14, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 5 citations.
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.August 27, 2024 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.June 10, 2024 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.June 10, 2024 · F0604 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures to prevent abuse, neglect, and theft.June 10, 2024 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.May 21, 2024 · F0550 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $3,418February 6, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.26 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.92 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 0.54 | 0.95 | 0.86 |
| Nurse aides | 1.80 | 2.25 | 2.32 |
| Total nursing staff turnover | 14.9% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Corporation |
| Certified beds | 76 |
| Average residents per day | 63.6 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Spaulding Nursing and Therapy Center - Brighton Boston · ★★★★★ 5 out of 5 stars
- The Boston Home, Inc Boston · ★★★★★ 5 out of 5 stars
- Brighton Post Acute Care Brighton · ★★★★★ 3 out of 5 stars
- Katzman Family Center for Living Chelsea · ★★★★★ 5 out of 5 stars
- Leonard Florence Center for Living Chelsea · ★★★★★ 5 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Care Village at West Roxbury on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.