Brookside Rehabilitation and Healthcare Center
11 Pontiac Avenue, Webster, MA 01570 · (508) 615-7052
For profit - Limited Liability company · 81 certified beds
Brookside Rehabilitation and Healthcare Center has a 2-star overall rating from Medicare, out of 5. Its last standard inspection, in July 2025, found 11 citations (the Massachusetts average is 6.8). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 2 out of 5 stars · Below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 1 out of 5 stars · Much below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on July 30, 2025 found 11 citations. What an inspection citation means
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.July 30, 2025 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.July 30, 2025 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.July 30, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.July 30, 2025 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe and appropriate respiratory care for a resident when needed.July 30, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.July 30, 2025 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.July 30, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.July 30, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.July 30, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures for flu and pneumonia vaccinations.July 30, 2025 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.July 30, 2025 · F0641 · Level of harm: Potential for minimal harm · Residents affected: Some
Complaint inspections, last three years
Inspections after complaints found 1 citation.
- Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.April 14, 2026 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.88 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.61 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 0.85 | 0.95 | 0.86 |
| Nurse aides | 2.42 | 2.25 | 2.32 |
| Total nursing staff turnover | 41.8% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 81 |
| Average residents per day | 67.9 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Webster Manor Rehabilitation & Health Care Center Webster · ★★★★★ 2 out of 5 stars
- Lanessa Extended Care Webster · ★★★★★ 1 out of 5 stars
- Quabbin Valley Healthcare Athol · ★★★★★ 2 out of 5 stars
- Life Care Center of Auburn Auburn · ★★★★★ 3 out of 5 stars
- Alliance Health at Baldwinville Baldwinville · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Brookside Rehabilitation and Healthcare Center on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.