Southshore Health Care Center

115 North Avenue, Rockland, MA 02370 · (781) 848-3100
For profit - Corporation · 96 certified beds

Southshore Health Care Center has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in August 2025, found 17 citations (the Massachusetts average is 6.8). It was fined 1 time in the last three years, $26,395 in all.

Medicare ratings

How to read a nursing home's star ratings

Most recent health inspection

The standard health inspection on August 27, 2025 found 17 citations. What an inspection citation means

• Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.August 27, 2025 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Honor the resident's right to organize and participate in resident/family groups in the facility.August 27, 2025 · F0565 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.August 27, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure services provided by the nursing facility meet professional standards of quality.August 27, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.August 27, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.August 27, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.August 27, 2025 · F0812 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide and implement an infection prevention and control program.August 27, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Reasonably accommodate the needs and preferences of each resident.August 27, 2025 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Develop and implement policies and procedures to prevent abuse, neglect, and theft.August 27, 2025 · F0607 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.August 27, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Respond appropriately to all alleged violations.August 27, 2025 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.August 27, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.August 27, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.August 27, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Dispose of garbage and refuse properly.August 27, 2025 · F0814 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.August 27, 2025 · F0640 · Level of harm: Potential for minimal harm · Residents affected: Some

Complaint inspections, last three years

Inspections after complaints found 15 citations.

• Let each resident or the resident's legal representative access or purchase copies of all the resident's records.April 13, 2026 · F0573 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure residents have reasonable access to and privacy in their use of communication methods.April 13, 2026 · F0576 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.April 13, 2026 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Respond appropriately to all alleged violations.April 13, 2026 · F0610 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure each resident must receive and the facility must provide necessary behavioral health care and services.April 13, 2026 · F0740 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.January 28, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.August 27, 2025 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.March 18, 2025 · F0557 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Honor the resident's right to choose his or her attending physician.December 9, 2024 · F0555 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.December 9, 2024 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Ensure services provided by the nursing facility meet professional standards of quality.September 23, 2024 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Give the resident's representative the ability to exercise the resident's rights.June 27, 2024 · F0551 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.June 27, 2024 · F0925 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Give the resident's representative the ability to exercise the resident's rights.March 19, 2024 · F0551 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate pressure ulcer care and prevent new ulcers from developing.March 19, 2024 · F0686 · Level of harm: Actual harm · Residents affected: Few

Fines and payment denials

• Fine of $26,395March 19, 2024

Nurse staffing

Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.

About this home