Care One at Millbury
312 Millbury Avenue, Millbury, MA 01527 · (978) 870-3397
For profit - Limited Liability company · 154 certified beds
Care One at Millbury has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in April 2025, found 15 citations, 2 for actual harm or immediate jeopardy (the Massachusetts average is 6.8). It was fined 3 times in the last three years, $95,328 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on April 25, 2025 found 15 citations. What an inspection citation means
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.April 25, 2025 · F0580 · Level of harm: Actual harm · Residents affected: Few
- Provide safe, appropriate pain management for a resident who requires such services.April 25, 2025 · F0697 · Level of harm: Actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.April 25, 2025 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Have a plan that describes the process for conducting QAPI and QAA activities.April 25, 2025 · F0865 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.April 25, 2025 · F0561 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure each resident receives an accurate assessment.April 25, 2025 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide care and assistance to perform activities of daily living for any resident who is unable.April 25, 2025 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.April 25, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.April 25, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide for the safe, appropriate administration of IV fluids for a resident when needed.April 25, 2025 · F0694 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.April 25, 2025 · F0804 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.April 25, 2025 · F0808 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.April 25, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement policies and procedures for flu and pneumonia vaccinations.April 25, 2025 · F0883 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.April 25, 2025 · F0887 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.May 14, 2026 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.March 17, 2026 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.November 19, 2025 · F0689 · Level of harm: Actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.April 3, 2024 · F0760 · Level of harm: Actual harm · Residents affected: Few
Fines and payment denials
- Fine of $12,628November 19, 2025
- Fine of $72,173April 25, 2025
- Fine of $10,527February 2, 2024
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.64 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.53 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 1.01 | 0.95 | 0.86 |
| Nurse aides | 2.10 | 2.25 | 2.32 |
| Total nursing staff turnover | 45.7% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 154 |
| Average residents per day | 144 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Quabbin Valley Healthcare Athol · ★★★★★ 2 out of 5 stars
- Life Care Center of Auburn Auburn · ★★★★★ 3 out of 5 stars
- Alliance Health at Baldwinville Baldwinville · ★★★★★ 4 out of 5 stars
- Overlook Masonic Health Center Charlton · ★★★★★ 4 out of 5 stars
- The Highlands Fitchburg · ★★★★★ 3 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Care One at Millbury on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.