The Reservoir Center for Health & Rehabilitation
400 Bolton Street, Marlborough, MA 01752 · (339) 224-1189
For profit - Limited Liability company · 144 certified beds
The Reservoir Center for Health & Rehabilitation has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in January 2026, found 8 citations (the Massachusetts average is 6.8). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 4 out of 5 stars · Above average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on January 13, 2026 found 8 citations. What an inspection citation means
- Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.January 13, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Have a plan that describes the process for conducting QAPI and QAA activities.January 13, 2026 · F0865 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Reasonably accommodate the needs and preferences of each resident.January 13, 2026 · F0558 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.January 13, 2026 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.January 13, 2026 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.January 13, 2026 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.January 13, 2026 · F0744 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.January 13, 2026 · F0636 · Level of harm: Potential for minimal harm · Residents affected: Some
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.October 15, 2024 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedOctober 15, 2024 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide safe, appropriate dialysis care/services for a resident who requires such services.October 15, 2024 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that residents are free from significant medication errors.October 15, 2024 · F0760 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.95 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.63 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 1.10 | 0.95 | 0.86 |
| Nurse aides | 2.21 | 2.25 | 2.32 |
| Total nursing staff turnover | 33.6% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 144 |
| Average residents per day | 133.1 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Alliance Health at Marie Esther Marlborough · ★★★★★ 4 out of 5 stars
- Marlborough Hills Rehabilitation & Health Care Cen Marlborough · ★★★★★ 1 out of 5 stars
- Life Care Center of Acton Acton · ★★★★★ 4 out of 5 stars
- Park Avenue Health Center Arlington · ★★★★★ 1 out of 5 stars
- Waterview Lodge Llc, Rehabilitation & Healthcare Ashland · ★★★★★ 3 out of 5 stars
Compare every nursing home in Marlborough, MA · Nursing homes in Massachusetts · Home health agencies in Marlborough, MA
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Data from Medicare (CMS), updated October 2026, from The Reservoir Center for Health & Rehabilitation on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.