Wachusett Manor
32 Hospital Hill Road, Gardner, MA 01440 · (978) 632-5477
For profit - Limited Liability company · 96 certified beds
Wachusett Manor has a 3-star overall rating from Medicare, out of 5. Its last standard inspection, in September 2025, found 5 citations (the Massachusetts average is 6.8). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 3 out of 5 stars · Average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 3 out of 5 stars · Average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 4 out of 5 stars · Above average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 2 out of 5 stars · Below average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on September 26, 2025 found 5 citations. What an inspection citation means
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.September 26, 2025 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.September 26, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.September 26, 2025 · F0585 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.September 26, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide and implement an infection prevention and control program.September 26, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 2 citations.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.June 24, 2025 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure services provided by the nursing facility meet professional standards of quality.June 24, 2025 · F0658 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Massachusetts average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.29 | 3.86 | 3.86 |
| Registered nurses (RN) | 0.43 | 0.65 | 0.69 |
| Licensed practical nurses (LPN) | 0.90 | 0.95 | 0.86 |
| Nurse aides | 1.95 | 2.25 | 2.32 |
| Total nursing staff turnover | 43.5% | 38.2% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 96 |
| Average residents per day | 90.3 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Gardner Rehabilitation and Nursing Center Gardner · ★★★★★ 2 out of 5 stars
- Quabbin Valley Healthcare Athol · ★★★★★ 2 out of 5 stars
- Life Care Center of Auburn Auburn · ★★★★★ 3 out of 5 stars
- Alliance Health at Baldwinville Baldwinville · ★★★★★ 4 out of 5 stars
- Overlook Masonic Health Center Charlton · ★★★★★ 4 out of 5 stars
Compare every nursing home in Gardner, MA · Nursing homes in Massachusetts
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Data from Medicare (CMS), updated October 2026, from Wachusett Manor on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.