Village Health Care at The Glen
403 E. Flournoy Lucas, Shreveport, LA 71115 · (318) 213-3500
Non profit - Corporation · 126 certified beds
Abuse icon Medicare's Care Compare says: “This nursing home has been cited for abuse.” Medicare marks homes recently cited for harm or potential harm from abuse or neglect, and caps their health inspection rating at 2 stars.
Village Health Care at The Glen has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in May 2025, found 8 citations (the Louisiana average is 6.4). It was fined 1 time in the last three years, $8,278 in all.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 1 out of 5 stars · Much below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 3 out of 5 stars · Average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on May 15, 2025 found 8 citations. What an inspection citation means
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.May 15, 2025 · F0604 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.May 15, 2025 · F0605 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 15, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide appropriate pressure ulcer care and prevent new ulcers from developing.May 15, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe and appropriate respiratory care for a resident when needed.May 15, 2025 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.May 15, 2025 · F0761 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Keep all essential equipment working safely.May 15, 2025 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure each resident receives an accurate assessment.May 15, 2025 · F0641 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 13 citations.
- Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.June 24, 2026 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide enough food/fluids to maintain a resident's health.June 24, 2026 · F0692 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe and appropriate respiratory care for a resident when needed.June 24, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.March 16, 2026 · F0600 · Level of harm: Actual harm · Residents affected: Few
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.March 16, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.March 16, 2026 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.February 12, 2025 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide appropriate treatment and care according to orders, resident’s preferences and goals.September 4, 2024 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.September 4, 2024 · F0689 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.August 6, 2024 · F0700 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.June 24, 2024 · F0604 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe, appropriate pain management for a resident who requires such services.May 8, 2024 · F0697 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.December 19, 2023 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Fines and payment denials
- Fine of $8,278March 16, 2026
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Louisiana average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 4.19 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.23 | 0.31 | 0.69 |
| Licensed practical nurses (LPN) | 1.05 | 1.17 | 0.86 |
| Nurse aides | 2.91 | 2.27 | 2.32 |
| Total nursing staff turnover | 33.6% | 47.6% | 45.8% |
About this home
| Ownership | Non profit - Corporation |
| Certified beds | 126 |
| Average residents per day | 100.1 |
| Inside a hospital | No |
| Continuing care retirement community | Yes |
Nursing homes nearby
- Harmony House Nursing and Rehabilitation Center, I Shreveport · ★★★★★ 5 out of 5 stars
- Spring Lake Skilled Nursing and Rehabilitation Shreveport · ★★★★★ 5 out of 5 stars
- Willis-Knighton Extended Care Center Shreveport · ★★★★★ 4 out of 5 stars
- Heritage Manor of Stratmore Nursing & Rehab Ctr Shreveport · ★★★★★ 4 out of 5 stars
- Heritage Manor South Shreveport · ★★★★★ 4 out of 5 stars
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Data from Medicare (CMS), updated October 2026, from Village Health Care at The Glen on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.