Heritage Manor West
7060 Cottonwood Blvd, Shreveport, LA 71129 · (318) 686-1400
For profit - Limited Liability company · 140 certified beds
Heritage Manor West has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in March 2026, found 8 citations (the Louisiana average is 6.4). It hasn't been fined in the last three years.
Medicare ratings
| Overall ratingStarts from the health inspection rating, then goes up or down a star for a 5-star or 1-star staffing or quality rating. | ★★★★★ 1 out of 5 stars · Much below average |
| Health inspectionsFrom the two most recent standard inspections and three years of complaint inspections, compared with other homes in the same state. | ★★★★★ 2 out of 5 stars · Below average |
| Quality measuresFrom 15 measures of how residents do, such as falls with major injury, pressure ulcers, hospital stays and getting home after a short stay. | ★★★★★ 1 out of 5 stars · Much below average |
| StaffingFrom payroll records of nurse hours per resident, adjusted for how much care residents need, and staff turnover. | ★★★★★ 3 out of 5 stars · Average |
How to read a nursing home's star ratings
Most recent health inspection
The standard health inspection on March 11, 2026 found 8 citations. What an inspection citation means
- Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.March 11, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide care and assistance to perform activities of daily living for any resident who is unable.March 11, 2026 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide safe, appropriate dialysis care/services for a resident who requires such services.March 11, 2026 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.March 11, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.March 11, 2026 · F0640 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.March 11, 2026 · F0657 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.March 11, 2026 · F0755 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Put firmly secured handrails on each side of hallways.March 11, 2026 · F0924 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
Complaint inspections, last three years
Inspections after complaints found 4 citations.
- Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.July 16, 2026 · F0580 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.July 16, 2026 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
- Provide care and assistance to perform activities of daily living for any resident who is unable.December 10, 2024 · F0677 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
- Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.December 10, 2024 · F0693 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
Fines and payment denials
No fines or payment denials in the last three years.
Nurse staffing
Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.
| Hours per resident per day | This home | Louisiana average | U.S. average |
|---|---|---|---|
| Total nurse staffing | 3.80 | 3.76 | 3.86 |
| Registered nurses (RN) | 0.35 | 0.31 | 0.69 |
| Licensed practical nurses (LPN) | 1.06 | 1.17 | 0.86 |
| Nurse aides | 2.40 | 2.27 | 2.32 |
| Total nursing staff turnover | 42.6% | 47.6% | 45.8% |
About this home
| Ownership | For profit - Limited Liability company |
| Certified beds | 140 |
| Average residents per day | 111.8 |
| Inside a hospital | No |
| Continuing care retirement community | No |
Nursing homes nearby
- Harmony House Nursing and Rehabilitation Center, I Shreveport · ★★★★★ 5 out of 5 stars
- Spring Lake Skilled Nursing and Rehabilitation Shreveport · ★★★★★ 5 out of 5 stars
- Willis-Knighton Extended Care Center Shreveport · ★★★★★ 4 out of 5 stars
- Heritage Manor of Stratmore Nursing & Rehab Ctr Shreveport · ★★★★★ 4 out of 5 stars
- Heritage Manor South Shreveport · ★★★★★ 4 out of 5 stars
Compare every nursing home in Shreveport, LA · Nursing homes in Louisiana · Home health agencies in Shreveport, LA
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Data from Medicare (CMS), updated October 2026, from Heritage Manor West on Medicare's Care Compare and the CMS Provider Data Catalog. ParentNextStep isn't affiliated with Medicare or CMS.