Heritage Manor Health & Rehab

2575 Airline Drive, Bossier City, LA 71111 · (318) 746-7466
For profit - Limited Liability company · 64 certified beds

Heritage Manor Health & Rehab has a 1-star overall rating from Medicare, out of 5. Its last standard inspection, in June 2026, found 8 citations (the Louisiana average is 6.4). It was fined 1 time in the last three years, $73,487 in all.

Medicare ratings

How to read a nursing home's star ratings

Most recent health inspection

The standard health inspection on June 17, 2026 found 8 citations. What an inspection citation means

• Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.June 17, 2026 · F0577 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.June 17, 2026 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.June 17, 2026 · F0644 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.June 17, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide safe and appropriate respiratory care for a resident when needed.June 17, 2026 · F0695 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure each resident’s drug regimen must be free from unnecessary drugs.June 17, 2026 · F0757 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Keep all essential equipment working safely.June 17, 2026 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure medication error rates are not 5 percent or greater.June 17, 2026 · F0759 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few

Complaint inspections, last three years

Inspections after complaints found 27 citations.

• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.March 26, 2026 · F0584 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.March 26, 2026 · F0727 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.February 11, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.January 7, 2026 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.December 16, 2025 · F0600 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.December 16, 2025 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDecember 16, 2025 · F0655 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Provide appropriate treatment and care according to orders, resident’s preferences and goals.December 16, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.August 7, 2025 · F0628 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Keep all essential equipment working safely.June 12, 2025 · F0908 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Assess the resident when there is a significant change in conditionMay 28, 2025 · F0637 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 28, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.May 28, 2025 · F0726 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.May 7, 2025 · F0609 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide appropriate pressure ulcer care and prevent new ulcers from developing.May 7, 2025 · F0686 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.April 10, 2025 · F0578 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Few
• Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.April 10, 2025 · F0656 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide appropriate treatment and care according to orders, resident’s preferences and goals.April 10, 2025 · F0684 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.April 10, 2025 · F0690 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide safe, appropriate dialysis care/services for a resident who requires such services.April 10, 2025 · F0698 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.April 10, 2025 · F0725 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.April 10, 2025 · F0727 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Many
• Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.April 10, 2025 · F0842 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Provide and implement an infection prevention and control program.April 10, 2025 · F0880 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.December 19, 2024 · F0568 · Level of harm: Minimal harm or potential for actual harm · Residents affected: Some
• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.May 24, 2024 · F0584 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some
• Administer the facility in a manner that enables it to use its resources effectively and efficiently.May 24, 2024 · F0835 · Level of harm: Immediate jeopardy to resident health or safety · Residents affected: Some

Fines and payment denials

• Fine of $73,487May 24, 2024

Nurse staffing

Hours of nursing care per resident per day, as the home reports them to Medicare through payroll records.

About this home